Giving Housing Providers Greater Control and Visibility with Ariston NET PRO | Ariston
Other platforms connect heating systems to people.
Ariston connects heating systems to properties.
THE CHALLENGE
As connected heating technologies become more common, housing providers need greater visibility across their property portfolios.
/ End-user accounts change regularly
/ Limited visibility of installed heating assets
/ Difficult to monitor energy usage and performance remotely
/ Faults often only identified after resident complaints
/ Reduced oversight across large property portfolios
THE SOLUTION
Introducing the NEW Business Partner Profile
A dedicated role within Ariston NET PRO designed specifically for:
- Housing Associations
- Local Authorities
- Social Housing Providers
READY TO SEE IT IN ACTION?
Request a Demonstration
A member of the Ariston team will arrange a demonstration and show how the Business Partner Profile works in a real-world environment.
REGISTER YOUR INTEREST HERE
WHY USE IT?
Visibility for Landlords. Control for Residents.
Approved Installer / Service Partner
- Installs and commissions the appliance
- Adds the product to Ariston NET PRO
- Links the appliance to the Business Partner account
- Monitors and resolves faults
Business Partner (Housing Association / Social Housing Provider)
- Monitors connected appliances across their portfolio
- Views faults, performance and energy data
- Accesses appliance and serial number information
- Works with service partners to ensure issues are resolved
End User / Resident
- Uses the heating system
- Registered against the appliance
Ariston Customer Service
- Supports account administration
- Assists with tenant transfers
The Business Partner Profile delivers a property-centric approach to connected heating, helping social housing providers maintain visibility of their assets, improve collaboration with service partners and continue supporting residents, even when tenancy changes occur.
KEY BENEFITS
/ Property-centric management/ Greater asset visibility
/ Improved fault awareness
/ Better collaboration
/ Portfolio-wide oversight
/ Visibility when tenants change
CONNECTED COMPATIBLE PRODUCTS
BOILERS:
HEAT PUMPS:
FREQUENTLY ASKED QUESTIONS
Who is the Business Partner Profile designed for?
The Business Partner Profile has been developed for organisations managing multiple properties and heating assets, including housing associations, local authorities and registered social housing providers.
What can a Business Partner see in Ariston NET PRO?
Business Partners can access key information including serial numbers, fault notifications, system performance data, energy information and registered end-user details.
Who installs and connects appliances to the platform?
Approved Installers and Service Partners install, commission and connect products to Ariston NET PRO before linking them to the Business Partner account.
Can Business Partners resolve faults themselves?
No. Fault resolution remains the responsibility of the Approved Installer or Service Partner. However, Business Partners can view faults, monitor progress and work with maintenance partners to support faster resolution.
What happens when a tenant changes?
Ariston Customer Service can assist with account administration, removing existing end-user registrations and allowing a new tenant to be registered.
NEED HELP?
Customer Service
[email protected] | 0333 240 8777
Sales
[email protected] | 0333 240 6666