Ariston NET Pro & Tutoring
With Ariston NET Pro you can stay close to your customers and solve their issues with ease, from your office or anywhere else.
Optimise and simplify your work with Ariston NET Pro
Real-time Monitoring & Remote settings
You can remotely monitor product functioning and adjust parameters to guarantee correct operation and optimal performance.
Real-Time Email Notifications
In the event of a system failure, Ariston NET Pro sends real-time email notifications for immediate intervention, to prevent any inconvenience to your customers.
Active Care
This innovative feature powered by artificial intelligence predicts malfunctions before they occur. By intervening in advance, you prevent the disruption of your customer's comfort.
Reduce On-Site Visits
With full remote access, simple malfunctions can be easily resolved with no need for on-site visits, thereby reducing first visits by 7%* and second visits by 20%*.
*Source: LCP Delta
Next-Level of Service with Ariston Tutoring
Ariston's Tutoring Service provides proactive and remote technical support to Ariston Service Partners, maximising the benefits of Ariston NET Pro, thus facilitating the resolution of issues. The Tutoring Service is offered directly by Ariston to Service Partners for connected products under extended warranty, to guide and support the day-to-day operations:
Detailed Diagnosis
Receive a comprehensive examination of technical problems to gain a clear understanding of the issues at hand.
Root Cause
Our expert team offers valuable insights into product issues to help identify underlying causes and potential solutions.
Needed Interventions
Receive precise recommendations and suggestions for necessary interventions to promptly resolve issues.
Required Spare Parts
The exact spare parts needed to address technical challenges will be identified, speeding up the repair of the product.
Ariston, your preferred partner for success
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