Here is Why Your Water Heater Shuts Down & Here’s What to Do

modified: January 29, 2024

Electric water heaters are reliable devices for producing hot water. However, from time to time, they can have problems such as sudden shutdowns or difficulty in turning on.

Knowing the common causes and solutions can help you solve these problems quickly.

Sudden shutdown: causes and solutions.

A common problem with electric water heaters is sudden shutdown. This can be caused by several factors:

  • Thermostat failure: the thermostat regulates the water temperature. If faulty, it can cause the appliance to shut down. In this case, it might be necessary to replace it.
  • Damaged heating element: if the resistance that heats the water is damaged, the water heater may not work properly and shut down. The heating element will need to be replaced by a technician.
  • Power supply problems: power outages or problems in the home's electrical circuit may cause the water heater to shut down. Check the electrical switch and the electrical panel.
  • Scale and sediment: scale buildup can reduce the efficiency of the water heater and cause it to shut down. Periodic descaling is recommended.


Water heater won't turn on: what to do.

If the electric water heater does not turn on, here are some steps to follow:

  • Check the power supply: make sure the water heater is properly connected and the power supply is on.
  • Look at the control panel: many electric water heaters have a control panel, although it does not always have a digital display. Check for any signals or error codes.
  • Restart the appliance: turning the water heater off and on can sometimes solve temporary problems.
  • Technical service: if the problem persists, contact a qualified technician for a thorough check.


Prevent overloading the electrical circuit.

A common reason why an electric water heater shuts down is electrical circuit overload. This can happen when too many appliances are connected and used simultaneously on the same circuit.

It is important to make sure that the water heater is connected to a dedicated circuit or that there are no excessive loads on a single circuit.

Thermostat management and temperature settings

Another factor that can cause the electric water heater to shut down is incorrect thermostat settings. Setting the temperature too high or too low can lead to malfunctions.

It is important to adjust the thermostat according to the manufacturer's instructions and adapt it to your hot water usage needs.

Recognizing the signs of impending failure.

Sometimes, the electric water heater may give premonitory signals before shutting down, such as unusual noises or a decrease in hot water quantity or temperature.

Recognizing these signs can allow you to act before the problem worsens, preventing the water heater from shutting down completely.

Electric water heater maintenance and care

To ensure proper operation and long life of the electric water heater, regular maintenance is essential. This includes cleaning and removing scale and sediment, checking the heating element, and ensuring the thermostat is working properly.

Annual maintenance by a qualified technician is recommended to maintain the efficiency of the appliance.