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PRIVACY NOTICE RELATED TO END USERS PERSONAL DATA TREATMENT PURSUANT TO ARTICLE 13 OF (EU) REGULATION 2016/679 (“GDPR”)

DATA CONTROLLER
PT. Ariston Thermo Indonesia,

Dipo Business Center, Lantai 15 Jl. Jendral Gatot Subroto, Kav.51-52, Jakarta 10260

+6221- 29865999

PURPOSE OF PROCESSING USER PERSONAL DATA
The data you provide when filling out the form, and/or regarding your prior consent to the “Terms of Use” and “Privacy Notice”, and/or collected by the online configurator, will be processed by the Company for:
process requests for information that you submit to the Company and/or related to its products and/or services.”

LEGAL BASIS FOR PROCESSING USER PERSONAL DATA
Terms of Use (Terms of Use) online configurator services and/or filling out forms.

USER DATA STORAGE PERIOD
User Data will be kept at least for five years. Furthermore, the data will be destroyed or anonymized.

PURPOSE OF PROCESSING USER PERSONAL DATA
Manage and/or provide resources related to security assurance and information system operation, including but not limited to backup, recovery, and others.

LEGAL BASIS FOR THE PROCESSING OF USER PERSONAL DATA
Legitimate interests (service management, warranty service).

USER DATA STORAGE PERIOD
Personal data and contact data: until consent is withdrawn

LIABILITY TO PROVIDE DATA
Filling in the data marked with an asterisk (*), in the data entry form, is mandatory, it is necessary to process the request for the information you need; therefore, your refusal to fill in the data means that you do not allow the Company to process your request.

DATA RECEIVER
Data may be provided to external parties acting as Data Controllers (e.g., authorized agencies/agencies and supervisors and controllers and any government party authorized to request such data) or processed, on behalf of the Company, by external parties marked as Responsible, which given proper operative instructions. Such parties can basically fall into the following categories

  • Companies that perform services related to the management and/or maintenance of the Company Websites;
  • A Customer Service Management Company that offers customer service through multiple channels (online chat, call center, etc.).

AUTHORIZED PARTY IN DATA PROCESSING
Data may be processed by Company employees in connection with the functions of achieving the above objectives, who are expressly authorized to process data, and have received appropriate operative instructions.

PERSONAL DATA TRANSFER
Personal Data may be transferred to third parties (foreign companies and/or domestic consulting firms and/or call-center service providers and/or other foreign entities), located outside Indonesia or the European Union, and particularly in the United States, and they are the so-called Privacy Shield.”

USER RIGHTS – CLAIMS BEFORE THE CONTROL AUTHORITY

By contacting PT Ariston Thermo Indonesia via regular mail at the Dipo Business Center address, 15th Floor Jl. Jendral Gatot Subroto, Kav.51-52, Jakarta 10260, by telephone 021-29865999, via email info.id@aristonthermo.com, Users can ask the Data Controller, access to data; data cancellation; inaccurate data amendments; incomplete data integration; limit data processing in relation to: inaccurate data, data processing indicated to be in violation of the law, purposes related to legal processes, special situations or conditions of Users which can legally be classified as “Confidential”.

In addition, in the event that data processing is based on an agreement or agreement, and involves the use of automated instruments, the User has the right to obtain data in a structured and legible format as is common use, or where technically possible, the User can transfer the data to a different data controller, without a hitch.
Users have the right to file claims against personal data processing violations, before such claims are made by the competent controlling authority, in the country where they normally live or work, as well as in the country where the alleged infringement occurred.

The user has the right, at any time, to withdraw the consent he has given, as well as to object to the processing of data for marketing purposes. The User also understands the possibility for other users who prefer to receive messages exclusively through traditional means in connection with marketing purposes, Users understand that they may object to sending messages in connection with marketing purposes sent via automated means.

USER AGREEMENT STATEMENT

That before I give my consent in this User's Personal Data Processing Privacy Notice, I have understood and agreed to all the provisions in the "Terms of Use" and "Privacy Notice".

That I have understood all the provisions above, and with full awareness and without coercion in any form, I give consent to PT Ariston Thermo Indonesia to carry out direct marketing communications: for example, sending messages - through automated means (such as sms, mms, email, social networks, instant messaging applications) and traditional means (such as call-centers and mail) – around promotions and commercial announcements related to the services/products offered by the Company or advertising of Company activities (events), customer satisfaction levels, market research and statistical analysis.”

  • I Agree
  • I Do Not Agree

That I have understood all the provisions above, and with full awareness and without coercion in any form, I agree to all of the above provisions and give consent to PT Ariston Thermo Indonesia to process my personal data.

  • I Agree
  • I Do Not Agree